7cc7 Privacy Policy — Your Data, Explained Clearly

Introduction

7cc7 ("the Company", "we", "us", "our") is the operator of the 7cc7 online casino and sports betting platform accessible at https://7cc7.app ("the Platform"). We are committed to protecting the privacy of all users who access or interact with the Platform. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be collected, processed, and stored.

Please read this Policy carefully. By registering an account or using the Platform, you confirm that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform. This Policy is incorporated by reference into 7cc7's Terms and Conditions.

Personal Data We Collect

We collect personal data from you in several ways: information you provide to us directly when registering or using the Platform; information generated automatically by your use of the Platform; and information received from third-party payment service providers in connection with your transactions. The categories of data we collect include the following:

How We Use Your Personal Data

7cc7 uses your personal data only for legitimate purposes directly connected with operating the Platform and serving Bangladesh players. We do not use your data for purposes unrelated to the Platform. Specifically, we use your personal data for the following purposes:

• 1Account creation, verification, and management — including processing your registration, verifying your identity (KYC), maintaining your account record, and communicating with you about your account.
• 2Processing deposits and withdrawals — including communicating with bKash, Nagad, Rocket, Upay and bank payment providers to execute and verify financial transactions on your account.
• 3Providing and improving Platform services — including personalising your experience, optimising game loading speeds for Bangladesh mobile networks, and using aggregated anonymised data to improve Platform functionality.
• 4Fraud prevention and security monitoring — including detecting and investigating suspicious account activity, monitoring for multi-accounting, and identifying patterns consistent with money laundering or other financial crime.
• 5Responsible gaming compliance — including monitoring gambling activity for indicators of problem gambling, proactively contacting players who show signs of harmful gambling patterns, and processing self-exclusion or limit-setting requests.
• 6Legal and regulatory compliance — including retaining records as required by applicable law, responding to lawful requests from competent authorities, and meeting anti-money laundering obligations.

Our Core Privacy Principles

These six principles guide every decision 7cc7 makes about how player data is handled.

Legal Basis for Processing Your Data

7cc7 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• 1Contractual necessity — processing that is required to perform the contract between you and 7cc7, including operating your account, processing your transactions, and providing access to the Platform's games and services.
• 2Legal obligation — processing that is required for 7cc7 to comply with its legal obligations, including anti-money laundering record-keeping, age verification requirements, and responding to lawful requests from competent authorities.
• 3Legitimate interests — processing carried out to protect the security of the Platform and its users, prevent fraud, detect multi-accounting, and monitor for responsible gaming compliance, where such processing does not override your own fundamental privacy rights.
• 4Consent — where you have given explicit consent to a specific processing activity, such as receiving promotional communications from 7cc7. Where consent is the basis for processing, you may withdraw that consent at any time by contacting 7cc7 support, though withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Payment Data and Financial Information

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a Bangladesh bank, the financial transaction is processed directly between you and your payment provider. 7cc7 does not handle your full mobile banking PIN, password, or OTP — these are entered directly into your payment provider's own interface. 7cc7 receives only a confirmation of the transaction from the payment provider, along with the amount, reference number, and your payment method identifier (such as your bKash or Nagad registered mobile number).

Financial transaction records are retained by 7cc7 in accordance with applicable law and standard financial record-keeping requirements. These records include the date and time of each transaction, the amount, the payment method used, and the transaction outcome. They are used for account management, dispute resolution, fraud investigation, and regulatory compliance purposes. Transaction records are not shared with third parties except as required to process the transaction itself or as mandated by applicable law or court order.

Sharing Your Personal Data

7cc7 does not sell or rent your personal data. We share personal data with third parties only in the following limited circumstances:

• 1Payment processing partners — we share the minimum data necessary with bKash, Nagad, Rocket, Upay and bank partners to process your deposits and withdrawals. These partners process your financial data solely to execute the transaction and are bound by their own data protection obligations under Bangladesh Bank regulations.
• 2Game and technology providers — game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and Platform infrastructure providers may receive technical session data necessary for game delivery. These providers do not receive your payment or identity data and are bound by contractual data protection obligations.
• 3Legal and regulatory authorities — we will disclose personal data to competent authorities, courts, or government bodies where required to do so by applicable law, court order, or lawful regulatory instruction. 7cc7 will notify affected users of such disclosure where legally permitted to do so.
• 4Fraud prevention and security services — we may share data with specialist fraud detection and prevention services where we have a legitimate interest in protecting the Platform and its users from financial crime, identity fraud, or systematic abuse.

Cookies and Tracking Technologies

7cc7 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit the Platform. We use the following types of cookies: (a) Essential cookies — required for the Platform to function correctly, including session management, authentication state, and security tokens. These cannot be disabled without breaking core Platform functionality. (b) Functional cookies — used to remember your preferences (such as language settings and display preferences) between sessions. (c) Analytics cookies — used in anonymised and aggregated form to understand how players interact with the Platform, which pages are most visited, and where technical errors occur. Analytics data does not identify you individually.

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent the Platform from functioning correctly and may result in you being unable to log in to your account or access games. 7cc7 does not use cookies to serve advertising on third-party websites or to track your activity outside of the 7cc7 Platform.

Data Retention

7cc7 retains your personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. Account data (including your registration information, KYC documents, and transaction history) is retained for the duration of your account's active life and for a period of five years following account closure, in line with standard financial record-keeping requirements. After this period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

Where you have requested self-exclusion or voluntary account closure, your data will be retained for the legally required period even after the account is closed. This is because 7cc7 is required to maintain records of self-excluded players to prevent re-registration during the exclusion period, and to comply with applicable anti-money laundering and financial record-keeping requirements. After the mandatory retention period expires, your data will be permanently and securely deleted.

Your Privacy Rights

As a user of the 7cc7 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 7cc7 customer support using the email address at the bottom of this page. We will respond to all rights requests within a reasonable time and in any event within 30 days of receipt.

• 1Right of access — you have the right to request a copy of the personal data 7cc7 holds about you, together with information about how that data is used and with whom it is shared.
• 2Right to rectification — if any personal data 7cc7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. Please note that correcting certain data (such as your registered name or date of birth) may require you to provide identity verification documentation.
• 3Right to erasure — in certain circumstances you have the right to request that 7cc7 delete your personal data. This right is not absolute — 7cc7 may be required to retain certain data for legal, regulatory, or fraud prevention purposes even after you request erasure. We will inform you of the basis for any retention where a full erasure request cannot be fulfilled.
• 4Right to restrict processing — you have the right to request that 7cc7 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of data we hold, or where you have objected to processing based on legitimate interests and that objection is pending review.
• 5Right to object — you have the right to object to processing of your personal data where that processing is based on legitimate interests. You also have the right at any time to object to your personal data being processed for direct marketing purposes, including profiling related to direct marketing.

To exercise any of the rights above, contact 7cc7 support. Please provide your registered mobile number and a brief description of your request so we can identify your account and respond efficiently. We may need to verify your identity before processing certain rights requests.

Security Measures

7cc7 takes the security of your personal data seriously. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration, or destruction. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, access controls limiting data access to authorised 7cc7 personnel only, regular security reviews of Platform infrastructure, and monitoring for anomalous access patterns and data breach indicators.

While 7cc7 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, 7cc7 will notify affected users without undue delay and will take immediate steps to contain and remediate the incident. You can help protect your account by keeping your password secure, not sharing your login credentials with any third party, and contacting 7cc7 support immediately if you suspect your account has been accessed without your authorisation.

Children and Minors

The 7cc7 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you must not register an account, access the Platform, or provide any personal data to 7cc7. If 7cc7 becomes aware that it has collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a person under 21 in your care has registered a 7cc7 account or provided personal data to 7cc7, please contact 7cc7 support immediately using the email address at the bottom of this page.

Changes to This Privacy Policy

7cc7 reserves the right to update or amend this Privacy Policy at any time. Where a proposed change materially affects how we use your personal data or reduces your privacy rights, we will take reasonable steps to notify active account holders in advance — for example, by sending a notification to your registered mobile number or by displaying a prominent notice on the Platform. The revised Policy will be published on this page with an updated effective date. Your continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to remain informed about how 7cc7 protects your data.

Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7cc7 processes your personal data — including requests to exercise your privacy rights as described in Section 10 — please contact the 7cc7 data support team. We aim to respond to all privacy-related enquiries within 30 days of receipt.

Email: [email protected]